4th Quarter Luncheon
November 15th
11:00 a.m. – 1:00 p.m. CST
(Networking will begin at 10:30 CENTRAL TIME)
In recognition of Veteran's Day we are offering
FREE REGISTRATION to all Veterans! To obtain the coupon code for the free attendance, email your name, branch of service and years served to info@tnssa.net. We want to recognize your service!
Results from the Annual Board Member Elections
will be announced at this event!
Round Table Discussions
Table 1 - Justin Huff of LightWave Solar
Financing Your Solar Project:
See Positive Cash Flow in One Year
Generating rooftop solar energy is a great way for self-storage facilities to reduce/eliminate electric costs and reduce federal tax burden. With low interest solar loans available, businesses can install solar with minimal capital outlay and see positive cash flow in the first year.
Table 2 - Stephanie Tharpe of A+ Storage
Beyond the Sale - How to Bring a Magical Experience to Your Customers
We have all heard proven techniques on what to do to close a sale, but how do we go above and beyond for our customers? Self Storage customers are typically struggling with major life events when they come through our doors. As managers, we have the unique opportunity to make a difference in someone else’s life that can have a huge impact. From start to finish, learn how you can create a magical experience for your customer and you will get the rental every time. In this session, our presenter will provide easy tips that will empower you to make a difference.
Table 3 - Robert Kimbrell of Donelson Air Service Experts
HVAC and the Self Storage Environment
Table 4 - Betsi Jackson of A+Storage
Mystery Shops - Why We Need to Do Them!
Most of us trust our employees to always give our customers the best service when they call or come in. Do you really want to know what is being said to your customers by your employees? Are you curious about what your competition is charging? Do you want to know what condition your property is in when you are not around? Our presenter will give you tips on what you should be looking for and how you can benefit from shopping your employees. She will also explain how mystery shopping can help your employees to become better and how you can positively encourage them to do their best every day. When presented as a training tool, taking these steps to help your employees is a win, win for everyone, especially your customers.
In order to obtain an accurate attendance, we ask that you register by THURSDAY, NOVEMBER 10th.
Location:
DoubleTree by Hilton
1850 Old Fort Parkway, Murfreesboro, TN 37129
Sponsors:
Vendor Sponsorships are on a first-come, first-served basis!
Register today to claim your space!!
There will be a board meeting immediately following lunch. All board members are expected to attend. Officers for 2017 will be appointed during this meeting.
